Guest Houses – B&B

Hotel Wifi supply all shapes and sizes of hotels and B&Bs across Ireland. We have various solutions depending on your budget and expertise to a solution that is right for your business. We provide;

Quality Installation

We will use our own engineers to install the equipment, ensuring a very high quality installation with proven WiFi and networking equipment. Members of our staff are fully trained and insured and we will provide you with a risk assessment and works statement before any work is performed.

Documented Customer Information Pack

Following installation, Hotel Wifi will provide you with a complete Customer Pack showing signal coverage areas from a site survey, full equipment inventory and locations and who to contact from our company. Quick user guides and references will be made available for your staff and customers.

7 Day Helpdesk Service

Helpdesk will be included at no extra cost, again from our own staff, ensuring that your customers get the best possible service. Helpdesk is available 7 days a week, 365 days a year on a local call rate number. All calls are logged and we can provide you with reports on issues raised.

Usage statistics

We treat the confidentiality of our users seriously so detailed information about individual users is not disclosed and we are fully compliant with EU directives for data retention and the data protection act. We are able however to tell you how many users accessed the service and over what periods, we also supply a Content Filtering system as part of solution. You can have piece of mind knowing that your business and its integratory is protected.

Round the clock monitoring

Hotelwifi will monitor all equipment installed in your hotel 24 hours a day. If a fault is detected we will know immediately and can take the appropriate action. We can even provide you with a service level agreement and give you access to our reports on system uptime. All this adds up to a reliable and fully supported system. We manage the whole solution and look after your customers allowing you to concentrate on your business.